Support
Last updated: October 2026
How to reach us
Email: contact@dentanow.com. Hours of operation: Sunday–Thursday, 09:00–18:00 Egypt time (EET/EEST). Messages outside these hours are answered on the next business day.
What to include
Please include your registered phone number, order number (if any), and a short description of the issue. For payment questions, do not send full InstaPay references in email — last four characters are enough.
Account deletion
To delete your DentaNow account and associated personal data, use the in-app account settings or open /account-deletion and follow the verification steps.
Apps
Dentist, merchant, and driver apps are separate. Use the app that matches your role when contacting support about a live order.